🚚 Shipping Policy

Shipping Policy

Thank you for visiting and shopping with us. Below are the terms and conditions that constitute our Shipping Policy.

---

Order Processing Time

All orders are processed within 1–3 business days.

Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay.

---

Shipping Time

Estimated delivery time:

• United Kingdom: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location.

---

Shipping Costs

We offer free shipping on all orders.

---

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please allow 1–3 days for tracking information to update.

---

Customs, Duties and Taxes

We are not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

---

Delays

We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

---

Incorrect Address

Please make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

---

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered.

If you experience an issue, please contact the shipping carrier directly.

---

Contact

If you have any questions about your order or shipping, please contact us at:
📧 societyofpetssupport@gmail.com